Legal
Terms of Service
Last updated: 3 August 2026
These terms are an agreement between you and RCS (FZE) about your use of Flit. Please read them. By creating an account or using Flit, you agree to them.
1. Who we are
Flit is a brand of RCS (FZE), a free zone establishment registered in Sharjah, United Arab Emirates ("RCS", "we", "us", "our"). You can reach us at support@flitapp.ai.
2. What Flit is
Flit is an application for lash artists that brings together, in one place: a virtual lash try-on, client records, a personal booking page and calendar, and a view of your income and expenses. Flit is a tool to run your business. It does not provide medical, legal, tax or accounting advice.
3. Your account
You must be at least 18 years old and use Flit for your professional activity. You are responsible for keeping your login details private and for everything that happens under your account. Please give us accurate information and keep it up to date.
4. Free trial
New accounts start with a 7-day free trial. We send a reminder 48 hours before it ends. If you cancel before day 7, you are not charged. If you do not cancel, your paid subscription begins when the trial ends. See our Refund & Cancellation Policy.
5. Subscriptions, billing and our payment partner
Flit is a paid subscription, offered monthly or yearly at the prices shown on our website. Your subscription renews automatically for the same period until you cancel.
Payments are processed by Paddle (Paddle.com), our authorised reseller and Merchant of Record. This means Paddle, not RCS, is the seller of record for your purchase and handles payment, invoicing and applicable taxes. Paddle's own buyer terms also apply to the payment. We may change our prices; if we do, we will give you notice before the change affects you.
6. Cancellation and refunds
You can cancel at any time. What happens to your access and any refund depends on your plan, as described in our Refund & Cancellation Policy.
7. Your data and your clients' data
Everything you put into Flit stays yours. You decide what to store, and you are responsible for having the right to store it, including obtaining consent from your clients for the information you keep about them (such as contact details, photos, and any health-related answers on an intake form). For that client information, you are the data controller and we act as your processor, on your instructions. How we handle personal data is explained in our Privacy Policy.
8. Acceptable use
You agree not to misuse Flit. In particular, do not use it for anything unlawful, do not upload other people's information without the right to do so, do not try to copy, resell or reverse engineer the app, and do not attempt to disrupt or gain unauthorised access to our systems.
9. Our intellectual property
Flit, its software, design and content belong to RCS. We grant you a limited, non-exclusive, non-transferable right to use Flit while your subscription is active. This agreement does not give you any ownership of the app itself.
10. Availability and changes
We work to keep Flit available and reliable, but we provide it "as is" and cannot promise it will always be uninterrupted or error-free. We may add, change or remove features over time to improve the product.
11. The try-on is a visual aid
The virtual try-on shows an approximate preview of lash looks to help you and your client choose. It is a guide, not a promise of the exact final result, which depends on the application itself.
12. Limitation of liability
To the fullest extent permitted by law, RCS is not liable for indirect or consequential losses, or for lost profits or data, arising from your use of Flit. Where we are found liable, our total liability is limited to the amount you paid for Flit in the 12 months before the event. Nothing in these terms limits any liability that cannot be limited under applicable law.
13. Suspension and termination
You can stop using Flit and close your account at any time. We may suspend or end your access if you seriously or repeatedly breach these terms. When your account ends, your right to use Flit ends, and we handle your data as described in the Privacy Policy.
14. Governing law
These terms are governed by the laws of the Emirate of Sharjah and the applicable federal laws of the United Arab Emirates, and any dispute will be subject to the competent courts of Sharjah. This does not remove any protection you have under the mandatory consumer laws of your own country.
15. Changes to these terms
We may update these terms from time to time. If we make an important change, we will let you know. By continuing to use Flit after an update, you accept the revised terms.
16. Contact
Questions about these terms? Write to us at support@flitapp.ai.